Our Refund Policy

1. Satisfaction Guarantee

We want you to be completely satisfied with your purchase. If you are not happy with your pallet, you can return it within 2 days of delivery for a full refund.

2. Eligibility for Returns

To be eligible for a return:

• The pallet must be unopened and in its original condition.
• All items included in the pallet must be intact and unused.
• Proof of purchase is required.

3. Return Process

To initiate a return:

1. Contact our customer service team at [contact information] to request a return authorization.
2. Once approved, securely package the pallet for return.
3. Ship the item back to us using a trackable shipping method.

4. Refund Processing

• Refunds will be processed within 7-10 business days after we receive the returned pallet.
• The refund will be issued to the original payment method used for the purchase.

5. Non-Refundable Items

• Pallets that have been opened or items that have been used cannot be returned.

6. Shipping Costs

• Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Exchanges

If you would like to exchange your pallet for a different one, please contact us for assistance.

8. Contact Us

For any questions regarding our return policy or to initiate a return, please reach out to our customer service team at info@palletliquidationexperts.com.

Thank you for choosing Pallet Liquidation Experts! We appreciate your business and are here to ensure a smooth shopping experience.